Terms of Service

Last updated 16 October 2026

These terms are an agreement between BYTEDev Inc. (“LineTack”, “we”) and the business that subscribes to the service (“you”). By using LineTack you accept them.

1. What the service does

LineTack receives text messages sent by your authorized workers, reads them, and prepares each line as a draft charge. Every line must carry a job before it can be approved. Once a person at your business approves it, LineTack delivers it: as a CSV email to your account owner or, when your QuickBooks Online connection is live, by writing it to the QuickBooks Online company you connected, as a billable charge against that job.

2. Your account and your workers

• You are responsible for who you enroll, and for everything done under your account.
• You are responsible for telling your workers that messages they send to the LineTack number are processed by us on your behalf, and for obtaining any consent the law requires before enrolling them.
• You will keep your credentials secure and tell us promptly if you believe they are compromised.

3. Your data, and what we may do with it

As between us, your data is yours — your messages, your receipts, your QuickBooks records, and the charges we write. You grant us the limited right to process it to provide the service and as the Privacy Policy describes. We do not sell it.

4. Accuracy, and what you must check

LineTack reads messages sent by people in the field. It will sometimes read something incorrectly. That is why every line is presented for review. You are responsible for reviewing each draft before approving it, and for what you ultimately bill your customers. Pricing, markup, tax treatment and what is properly billable are your decisions, not ours.

5. Acceptable use

You will not use LineTack to break the law; to send messages to people who have not consented or who have opted out; to submit content you have no right to submit; to attempt to gain unauthorized access to the service or another customer’s data; or to interfere with the service’s operation.

6. Third-party services

LineTack connects to QuickBooks Online and to a messaging provider. Those services have their own terms, are outside our control, and may change or become unavailable. We are not responsible for their acts or omissions. Intuit and QuickBooks are trademarks of Intuit Inc.; we are not affiliated with, endorsed by, or sponsored by Intuit.

7. Fees, billing, cancellation and refunds

LineTack is sold to businesses in the United States. By subscribing you confirm you are buying for a business, not for personal, family or household use. Prices are in US dollars (USD) and do not include sales or similar taxes; where the law requires us to collect tax, we add it and show it before you confirm. The Pilot runs until January 1, 2027.

Solo is free and never takes a card.

Crew is a monthly subscription for 2 to 4 techs during the Pilot. A Solo shop can also upgrade to Crew for a single tech; we call that Solo T, and it is billed at the first-tech price. When you choose Crew, our payment processor, Stripe, stores your card. During the Pilot, Crew is free: we do not charge your card until the first-charge date shown on the sign-up screen and in the email we send you, which falls in January 2027 or later. From that date, Crew is billed monthly at the price in effect on the date your card was put on file. For cards put on file during the Pilot, that is $49 a month for your first tech plus $6 a month for each additional tech.

Techs. A tech is each person on your shop's roster who texts the LineTack number, counting invites waiting for a YES, until they're off your roster or you cancel the invite. Your plan price covers your first tech; on Crew, each tech after that is $6 a month.

Each phone number on your roster counts as one tech, even if one person uses two.

Your locked price. The plan price and per-tech rate in effect on the date your card was put on file stay yours for as long as your Crew subscription continues without a break. We do not raise a locked price. If you cancel and later subscribe again, the price in effect on the date your new card is put on file applies. For any fee your locked price does not cover, such as a new optional feature, we email you at least 30 days before it applies to you.

At least 7 days before your first charge, we email you the amount, the date and a cancel link. After that, Crew renews every month on the same day until you cancel. If you add or remove a tech, we show you the new monthly amount and you confirm it before it takes effect. Keep a valid card on file; if a charge fails, we email you before anything about your service changes.

Cancel any time in Settings › Billing › Cancel. No phone call is needed. If you cancel before your first charge, you are never charged. If you cancel after a charge, your service stops right away and nothing more is charged. Email us within 30 days of cancelling and we refund the unused days of that month, prorated by day, to the card you paid with.

Refunds and disputes. If a charge is wrong (a duplicate, a charge after you cancelled, or an amount different from what you agreed), write to hello@linetack.com or call (786) 322-8216 within 60 days and we will refund it. Please contact us before disputing a charge with your bank; it is faster. We aim to answer within one business day. Nothing in this section limits rights you have under the law.

8. Availability

We aim to keep the service available but do not promise uninterrupted operation. We may perform maintenance, and we may change or discontinue features. If we make a material adverse change to a feature you rely on, we will give reasonable notice.

9. Disclaimer of warranties

Except where the law does not allow it, the service is provided “as is” and “as available”, without warranties of any kind, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be error-free, that it will identify every billable item, or that any figure it produces is accurate or complete. LineTack is not an accountant, bookkeeper, or tax adviser, and nothing it produces is accounting, tax or legal advice.

10. Limitation of liability

To the maximum extent the law allows: neither party is liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost business, or loss of or damage to data, even if advised such damages were possible.

Our total aggregate liability arising out of or relating to these terms or the service, on any theory of liability, will not exceed the fees you paid us in the twelve months immediately before the event giving rise to the claim.

Nothing in these terms limits liability that cannot be limited by law, including for fraud or willful misconduct.

11. Indemnity

You will defend and indemnify us against third-party claims arising from your use of the service in breach of these terms, from what you bill your customers, or from your failure to obtain a consent you were required to obtain.

12. Term, suspension and termination

You may cancel as section 7 describes. We may end the service on 30 days’ notice by email, and we refund anything you paid for time after it ends. We may end it sooner if you break section 5 or if a charge you owe stays unpaid after we have emailed you about it. We may suspend the service immediately if your use threatens the security or integrity of the service or another customer. On termination we stop processing, you may disconnect QuickBooks Online, and we handle your data as the Privacy Policy describes. Charges already written to your books remain yours to keep or reverse in QuickBooks.

13. Changes to these terms

We may update these terms. For material changes we will notify account administrators by email before they take effect; continuing to use the service after that constitutes acceptance.

14. Governing law and disputes

These terms are governed by the laws of the State of Florida, without regard to its conflict of laws rules, and the parties submit to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida.

15. General

These terms, with the Privacy Policy and your order, are the entire agreement between us. If a provision is unenforceable, the rest stays in force. Neither party may assign without the other’s consent, except in connection with a merger or sale of substantially all assets. A failure to enforce a provision is not a waiver of it.

16. Text messaging program

Program name: LineTack job-costing messages. What it is: workers at a subscribing business text job costs and receipts to the LineTack number their business uses; the business’s office reviews and approves them.

• Message frequency varies with how often your team texts.
• Standard message and data rates may apply.
• Reply STOP to opt out. Reply HELP for help.
• Carriers are not liable for delayed or undelivered messages.
• Workers are enrolled by their employer, who obtains and records their consent. See the Privacy Policy.

17. Contact

BYTEDev Inc. (LineTack) · c/o Legalinc Corporate Services Inc., 131 Continental Dr, Suite 305, Newark, DE 19713, USA · hello@linetack.com · (786) 322-8216 · We aim to answer within one business day, Monday–Friday, Eastern time.

Email is the fastest way to reach us and the address for notices under these terms.