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Privacy Policy

Last updated 9 September 2026

This policy explains what LineTack (“LineTack”, “we”) collects, why, and what we do with it. LineTack is operated by BYTEDev Inc., a Delaware corporation in the United States.

1. Who this covers

LineTack is sold to businesses. Two kinds of people appear in this policy: the subscribing business and its office staff, who hold accounts with us; and the business’s workers, who are enrolled by their employer and who send text messages to the business’s LineTack number. We also process information about the business’s own customers, as it appears in the business’s accounting records and on receipts.

2. What we collect

• Account information — the name and email address of the people who administer the account, and a signed, HTTP-only session cookie once they sign in.
• Messages sent to a LineTack number — the message text, any attached images such as photographs of receipts, the sending phone number, and the time it was received.
• QuickBooks Online data — when a business connects its QuickBooks Online company, we read the records needed to match a charge to the right customer and job: customers, sub-customers and jobs, items, vendors, and account preferences. We write the charges the business approves.
• Service records — what was parsed, what was approved, edited or rejected, by whom and when, and the request and response of each write we make to QuickBooks Online.
• Technical logs — errors and diagnostic identifiers needed to operate the service.

We do not ask for, and the service does not need, payment card numbers, bank credentials, social security numbers, or health information.

3. Why we use it

• To read a message or receipt, match it to a job, and prepare a draft line for review.
• To show that draft to the business and record the approval decision.
• To write approved charges to the business’s connected QuickBooks Online company.
• To keep a record of how each line was produced, so the business can audit it.
• To support, secure, debug and improve the service, and to meet legal obligations.

We do not use message content or QuickBooks data for advertising, and we do not sell personal information.

4. Text messages and consent

Workers are enrolled by their employer, who is responsible for obtaining their consent before adding them and for recording it. A worker may stop messages at any time by replying STOP, and HELP returns help information. Message frequency varies with use, standard message and data rates may apply, and carriers are not liable for delayed or undelivered messages.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. We do not share mobile opt-in information, phone numbers, or consent records with third parties or affiliates for their own marketing purposes. Phone numbers are shared only with the messaging provider that carries the message on our behalf, for the purpose of delivering the service.

5. Who we share it with

We share information only with service providers who process it on our instructions, and only as needed to run the service:

• Intuit — to read from and write to the QuickBooks Online company the business connected.
• Our messaging provider — to receive and send text messages.
• Our hosting and infrastructure providers — to run and store the service.
• The AI model provider that reads your messages — the text of each message, and any receipt image once image handling ships, is sent to a third-party model provider to extract the line item. This is how the reading is done. The provider processes it on our instructions, under terms that prohibit training on it.

We may also disclose information if required by law, or in connection with a merger or sale of assets, in which case we will give notice before information becomes subject to a different policy.

6. How we protect it

• Access tokens for QuickBooks Online are stored encrypted, and are never written to logs.
• Credentials and secrets are held outside application code, with file-level access restrictions.
• Access to production data is limited to people who need it to operate or support the service.
• Each business’s data is kept logically separated; we do not combine one customer’s data with another’s.
• Data is encrypted in transit.

No system is perfectly secure, and we do not claim otherwise.

7. Disconnecting QuickBooks

A business may disconnect LineTack from QuickBooks Online at any time, from inside QuickBooks or from LineTack. On disconnection we stop reading and writing immediately and delete the stored access tokens. Charges already written to QuickBooks remain in the business’s books — they belong to the business, and removing them is done in QuickBooks.

8. Keeping and deleting information

Receipt images are deleted 90 days after we receive them. The image’s hash and the line items read from it are kept, so the audit trail outlives the photo. A business may agree a different period with us.

Message text, drafts and approval records are kept for as long as the account is active, because they are the record of how a charge on the business’s books came to exist. On written request from the business, or within 90 days of account closure, we delete or de-identify what we hold, except where we must keep it to meet a legal obligation or resolve a dispute. When a message arrives from a number that is not on a business’s allowlist, its content is never stored — we keep the sending number, the time, and a hash of the message, which is what lets us count and de-duplicate carrier retries without retaining a stranger’s words. To request deletion, write to hello@linetack.com.

9. Your rights

Depending on where you live, you may have the right to access, correct, delete, or obtain a copy of your personal information, and to object to some processing. Workers should contact their employer first, since the employer controls the account; we will help. Requests to us go to hello@linetack.com and we will respond within the period the applicable law requires. We will not discriminate against anyone for exercising these rights.

10. Children

LineTack is a workplace tool and is not directed to anyone under 16. We do not knowingly collect information from children.

11. Changes

If we change this policy we will update the date above, and for material changes we will notify account administrators by email before the change takes effect.

12. Contact

BYTEDev Inc.
hello@linetack.com